FAQS

 

How long the car registration renewal process takes?

The whole process won’t take more than three hours. However, in Ramadan, we won’t promise drop-off in three hours as we depend on RTA timings.

 

What’s the process if my car fails the renewal test?

Our service fee is nonrefundable but valid for one month. If your car fails for minor issues such as tires, lights or minor oil leaks our call center agent will contact you and with your consent we will try to retest the car after fixing the required issues. However, if your car required extended maintenance/repair work then we will return your car back to you. You can book an appointment again with us and we will do the whole process free of cost.  You will only pay the RTA fees

 

Will you arrange insurance for me?

Yes, we will arrange insurance for you at best possible rates.  Insurance prices varies as they depend on many factors such as driver’s age, vehicle’s make and model as well as the age of the driving license, but we ensure that we provide cheapest possible quote to our customers.

 

Can I arrange insurance by myself?

Yes, you can arrange your own insurance.

 

What are the payment methods you accept?

You will be charged once our agent delivers the car back to you. We accept cash as well as all major debit and credit cards.